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Privacy policy

Privacy Policy and Cookies

In accordance with Regulation (EU) 2016/679 and Italian Legislative Decree on harmonisation 101/2018, containing the provisions on the protection of natural persons with regard to the processing of personal data, Azienda Vinicola Follador di Rossi Italia & C. Snc, proprietor of the domain names www.folladorprosecco.com and www.cadeinoni.com, with registered office in Via Gravette 42 - 31010 Col San Martino (TV) Italy, hereinafter referred to as the “Company", in its capacity as Data Controller, is required to provide information on the use of personal data and cookies.

This Privacy Policy applies to the online activities of this website only and is valid for visitors/users/buyers who may hereinafter be referred to simply as “data subjects”. It does not apply to any information collected through channels other than this website.

The purpose of the Privacy Policy is to ensure complete transparency as regards the information collected through the website and how it is used.

 

Legal basis of the processing

By using or accessing this website, visitors and users explicitly agree to this Privacy Policy and authorise the processing of their personal data with the methods and for the purposes described hereunder, including disclosure to third parties, should this be necessary, to process requests or purchase orders.

Giving consent to collect and process personal data is optional, and users may refuse or withdraw consent previously given at any time (by writing to the email address info@folladorprosecco.com). Denying consent, however, may make it impossible to provide some services or process purchase orders and may interfere with the browsing experience.
In any case, users are free to provide their personal data to the Company.
As of 25 May 2018 (date on which the GDPR came into force), this site will process some of the data according to the legitimate interests of the Data Controller.

 

Type of data processed

This website uses common and anonymous data. In particular, it uses log files for the computerised collection of data when users visit the web pages of the website. The following information is collected: internet protocol address (IP); type of browser and parameters of the device used to connect to the website; name of the internet service provider (ISP); date and time of the visit; web page from where the request originated (referral) and exit page; country of origin; number of clicks; the numerical code indicating the status of the server response (successful, error, etc.) and other parameters regarding the user’s operating system and IT environment. The above data are used only to obtain anonymous statistical information on the use of the website and to ensure it runs efficiently. Data may be used to ascertain liability in the case of hypothetical IT crimes against the website at the exclusive request of the authorities.
The optional, explicit and voluntary sending of requests for information, even by email, entails the subsequent acquisition of the sender’s email address which is needed to reply to any enquires or process orders, as well as any other personal information that may be contained in the message. 

Methods of collection and use of the data

a. Order: the Company collects and processes customer data to process purchase orders, address any claims that may be lodged after purchase and provide customers with the available services. These data are needed to manage orders, also with business partners (for example logistics companies, couriers, banks). It is essential to enter a correct delivery address when ordering items. A telephone number is just as important so the Company can contact customers should it have any questions or need any clarification. Lastly, the email address is necessary for the Company to notify the customer when it has received the order and for any other communications.

b. Customer data: data regarding customer orders are saved in the Company’s system but cannot be freely accessed for security reasons.

Purpose of the processing and retention of the data

Data are processed for the following purposes:

  • exclusively in aggregate and anonymous form to verify the website works correctly. None of these data are related to the physical person-user of the website, nor do they permit in any way identification (from 25 May 2018 this information will be processed according to the legitimate interests of the Data Controller);

  • for security purposes (spam filters, firewalls, virus detection), data that are automatically recorded may also include personal data such as the IP address that may be used, in accordance with applicable laws, to block attempts to damage the website or harm other users, or in any case to prevent criminal and other harmful activities. These data are never used to identify the user or for profiling purposes, nor crossed-referenced with other data nor supplied to third parties, but only used to protect the website and its users (from 25 May 2018 this data will be processed according to the legitimate interests of the Data Controller);

  • for commercial and contractual purposes and to consequently fulfil legal and contractual obligations arising from the online purchase of products on the website, as well as to effectively manage business relations. Your personal data will be processed solely to carry out all the activities that are inherent and instrumental in correctly managing and performing fiscal and accounting obligations when managing and performing any contracts, administration and management of payments;

  • for techniques necessary for the survival of the website.

The data received will be used exclusively to process purchase orders or provide the service requested and only for the period of time required to provide the service. Please note that when users visit the www.folladorprosecco.com and www.cadeinoni.com
websites, some data are collected and saved. The domain name or IP address of the computer used to access the site are saved temporarily for security reasons. Other data, such as the date of access, the response code and the amount of data (bytes) transmitted may also be saved. Data are analysed in strictly anonymous form. This allows the Company to adapt the information in its offers to the interests of the subscribers of its newsletter which is sent as follows: customers only receive the newsletter if they click on the link in the informative email to confirm activation of the newsletter service.

Users are responsible for ascertaining they are authorised to enter third-party data or contents subject to national and international laws.
The data collected by the website are used exclusively for the purposes indicated above and will be retained only for the time strictly necessary to carry out the activities specified.

The personal data collected by the website will in any case not be disclosed to third parties for any reason whatsoever, other than in the case of a legitimate request from a judicial authority and only in the cases set forth by law. Personal data may, however, be disclosed to third parties when this is necessary to provide a specific service requested by the user or to perform security checks or optimise the website.

 

Data recipients and recipient categories

Personal data will be shared and processed, in compliance with current legislation, by the Company’s staff who are in charge of the processing and work in the relevant offices. The personal data collected by the Company may also be communicated, within limits strictly related to the aforesaid purposes, to the following people or categories of people:

  • individuals to whom communication is required by law, regulation or national and EU legislation (for example public administrations and bodies whose tasks include protection and safety in the workplace) as well as for the execution of contractual and precontractual obligations (credit institutions, insurance companies and similar entities);

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  • individuals to whom it is essential to communicate such data for activities strictly related to the existing relationship with the Company, for example consultants, professionals, co-workers or suppliers who work with the organisation for aspects related to the management of the business;

  • legal, accounting and labour consultants, also to study and solve any legal problems relating to the existing contractual position (for example lawyers for the purposes of managing criminal, civil and administrative dispute; judicial authorities of any order or degree, arbitrators; freelance workers for the purposes of advocacy or consultancy, including those of the counterpart when due; insurance companies, in the event of insurance policies which require such communications).

Place of data processing

Any processing related to the web services of this website are performed on the premises of the Company exclusively by technical staff in charge of processing, or by persons in charge of occasional maintenance operations. No data obtained from the web service will be communicated or disclosed. The personal data provided by users who wish to receive informative material are used exclusively to provide the service requested.

 

Cookie Policy

Navigation cookies (Technical cookies)

These cookies are essential as they allow you to browse the site and use its features. Without these cookies, the services requested cannot be provided. This kind of cookie does not require prior consent by users.

 

Cookies area E-Commerce (only site shop.folladorprosecco.com)

This website uses cookies to keep track of the user’s consent and, if necessary, to avoid providing the Privacy Policy on pages repeatedly used or when the user returns to the website (displayCookieConsent).

This site uses the programme provided by the Storeden platform for its online business. It uses two cookies:

PHPSESSID, this cookie enables the PHP coding language to work properly and is behind all the pages and sites of the Storeden platform.

ROUTEID: this cookie directs the connection to the correct server, in order to provide services even when traffic is heavy.

No information of a personal nature is stored in these cookies.


Third-party cookies (Google Analytics)

Cookies which are managed by third parties (Google Analytics) are also installed through this site.
Google Analytics is a free web analytics service provided by Google which anonymously analyses statistics regarding visitors to the website. If you would like more information about these third-party cookies and how to manage consent, please read the instructions below.


Third-party cookies (Facebook Pixel)

By using the tool for conversion-tracking pixels, a JavaScript code is created to add to the website. This code inserts an almost invisible 1×1 pixel image on the website which sends a message to Facebook when someone visits the site or carries out an action. More information can be found at https://it-it.facebook.com/help/cookies/. The cookies (Facebook Pixels) used on the www.folladorprosecco.com site do not allow the acquisition of the user’s personal data and in no circumstances will be associated with the user’s identification data or used to send personalised advertising. These cookies do not give www.folladorprosecco.com any kind of control over the user’s computer.


 

How to remove or block cookies

It is possible to prevent a site from using cookie for the activities described or it is possible to delete all saved cookies using the tools provided by the browser (the browser is the programme you use to browse websites). Please note that if you decide to disable all cookies, some features of the site you are browsing may be compromised. It is possible to browse temporarily preventing the browser registering cookies generated by the sites by enabling incognito browsing (also called "private browsing“ or "anonymous browsing ") available on modern browsers. In this mode, the browser, depending on the version used, does not record cookies or registers only some cookies necessary for the operation of the site. Cookies are however deleted once the window is closed. Also, in this mode, the sites displayed in the history are not saved and the information entered in the forms on the page is not saved.

More information is available on the support sites of the browser used: Google Chrome and Google Chrome Mobile, Microsoft Internet Explorer, Mozilla Firefox, Apple Safari and Apple Safari Mobile.
It is possible to disable cookies altogether or delete them. It is possible to prevent only the advertising or behavioural cookies from being saved using the service provided by the Your Online Choices website.

 

Cookies are not used to transmit information of a personal nature and no kind of so-called persistent cookies, systems used to keep track of users, are used. The use of so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to transmitting session identifiers  (consisting of random numbers generated by the server) which are necessary to allow safe and efficient browsing of the site. The session cookies used on this website avoid the need for other technical information that could potentially jeopardise the confidentiality of user browsing and do not allow the acquisition of the personal data that may identify users.

Cookies, as specified above, are small text files which are saved locally in the cache of the browser used by the web visitor. Cookies make it possible for the visitor to be recognised.

 

 

 

 

Plugins and social networks

This website uses social media plugins to enable you to share content on your favourite social networks. These plugins are disabled by default when you access the page, in order to safeguard your privacy. Cookies may be enabled, if required by the social network, only when the user wishes to use the plugins. Please bear in mind that if you sign in to the website using social media, you have already agreed to the use of the cookies on this website when subscribing to the social network.
Collection and use of the information obtained through plugins are subject to the provisions of the privacy policies of the social networks, to which you should refer.

 

Transfer of data to third-party countries

This website shares some of the data collected with services located outside the European Union through social plugins. Transfer is authorised according to specific decisions of the European Union and the Data Protection Authority, above all decision 1250/2016 (Privacy Shield), so that no further consent is required. The above Companies guarantee that they are committed to complying with Privacy Shield.

 

Security measures

This website processes the data of users in a lawful and fair manner, using security measures to prevent unauthorised access, disclosure, editing or unauthorised destruction of data. Processing is carried out with IT and/or computer tools, and organisational methods and logics strictly related to the purposes in question. The software used to manage the website is constantly updated and regularly scanned in order to check for viruses and dangerous codes.
In addition to the Data Controller, in some cases, certain categories of persons in charge of processing who are involved in the organisation of the website (administrative, commercial, marketing, legal personnel, system administrators) or other third parties (such as technical service providers, hosting providers, IT companies, communication agencies), may have access to the data.

 

Data subject rights

Users may, at any time, exercise their rights against the Data Controller, as set forth in Regulation (EU) 2016/679, by contacting the Data Processor. In order to exercise their rights, users shall identify themselves in an unequivocal manner. The Company shall reply within no more than 30 days and, should this not be possible, shall advise why it needs to extend this term. Replies are provided free of charge unless the request is groundlessness (e.g. if no data of the data subject are held) or excessive (e.g. submitted repeatedly) and in these cases a fee no higher than the costs actually incurred for the search actually carried out, will be charged. The rights relevant to the personal data of deceased persons may be exercised by anyone who has a proprietary interest or is acting to safeguard the data subject or for justifiable reasons of family protection. The data subject is also entitled to lodge a complaint with the supervisory authority. In the case of a personal data breach incurred by the Company, the data controller will report such breach to the competent supervisory authority within 72 hours of the event, also informing the data subject.
In particular, the data subject has the right to request and obtain:

 

  • the origin of the personal data

  • the categories of personal data processed

  • the purposes and methods of the processing

  • the retention period

  • the logic applied in the case of processing with electronic instruments

  • the identification details of the Data Controller

  • the persons or categories of persons to whom personal data may be communicated or who may become aware of them in their capacity as data processors or persons in charge of processing, even in third countries.

  • if data profiling is used

  • confirmation of whether or not personal data exist and that such data are provided in an intelligible form

  • updating and rectification of data, completion of incomplete personal data and restriction of processing

  • erasure, conversion into anonymous form or blocking of any data processed in breach of the law (including data that need not be retained for the purposes for which the data were collected or subsequently processed)

  • the copy of the data processed

 

 

Right to object

Finally, we would like to inform you that data subjects are entitled to object to:

  • the processing of their personal data, including profiling, for legitimate reasons, even if such reasons pertain to the purpose for which the data were collected

  • the processing of their personal data for the following purposes: to send advertising material, direct sales, market surveys, commercial messages for the processing of data for scientific or historical research or for statistical purposes, unless such processing is in the public interest.


Data Controller and Data Processor

The Data Controller is Azienda Vinicola Follador di Rossi Italia & C. Snc; any communications may be addressed to the Data Processor at the email address: info@folladorprosecco.com or the address of the Company’s registered office.

 

Updates

This Privacy Policy was updated on 25 May 2018.

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